Homebusiness Millionaires - Laura Dahl

Laura Dahl Story
http://www.wifebeader.com/


2006 Projected Sales: $1 million

After earning a master's degree at New York City's Fashion Institute of Technology, Dahl worked for couture designers like Anne Bowen, who creates high-ticket beaded sensations with semiprecious stones. On a whim, Dahl bought some beads to adorn her "wife-beater"-a tank-top undershirt. After receiving scores of compliments and gauging the interest of friends who worked for Vogue and In Style, Dahl started Wifebeader with the shirt on her back in 2003.

Dahl created eight different designs with the help of a beader from Anne Bowen. "I'd be on my couch, in front of the TV with a needle and thread," recalls Dahl. After selling out several trunk shows during her research period, Dahl approached boutiques and took orders on every single visit. "They liked that it's all handmade," explains Dahl. "We use the finest stones and beads from all over the world."

When Bloomingdale's picked up her first collection, Dahl wanted to "pop a bottle of champagne and say, 'We've done it--we've captured New York and the country!'" But she's hesitant to say that she's made it. "It's my personality to always want more and not be satisfied."

Dahl has expanded to 12 silhouettes, new fabrics and a customized Build Your Own Beader option. Wifebeaders are carried in 130 boutiques across the U.S., London, Puerto Rico and Paris; Fred Segal bought her fall 2005 collection; and Dahl is the Sundance Film Festival's exclusive gift-bag designer, for which she's launching a higher-end line, Laura Dahl.

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Millionaires Who Started With Nothing, Part I

Sanjay Parekh and Rob Friedman story

http://www.digitalenvoy.net/


Believe it or not, IP intelligence technology provider Digital Envoy Inc. was spawned from two serious sweet-tooths. Sanjay Parekh, 31, started buying candy from Costco and reselling it to his telecom co-workers when he struck up a friendship with Rob Friedman, 38, general counsel at the company and an Atomic Fireball enthusiast. Soon, their friendship moved beyond candy cravings, and they were bouncing around business ideas.

Parekh made an interesting discovery when visiting the FedEx and Ikea websites in 1999: both prompted him to enter what country he was in. "I thought that was kind of stupid," he recalls, and the extra step slowed down his home dial-up session. "So I architected a solution to that problem using IP addresses." Friedman agreed that the technology--which provides general information about an online user, such as the city, local demographics and type of internet connection being used, based only on the IP address--would help businesses. They launched Digital Envoy Inc. in 1999, bringing along senior finance manager and co-worker Dennis Maicon, 40.

Filing fees for corporate documents cost $100, and Friedman drew up all the legal drafts. An article on the Red Herring website about their business led to their very first client, Advertising.com (now owned by AOL). Since they worked from their homes, Friedman quips, "I negotiated that deal in my bedroom." They also hired an intern and Friedman's cousin to do programming work in the beginning.

After moving into an office in 2000, they hired three more employees. Friedman found $10 chairs, and opted for modular desk setups rather than expensive cubicles. In their newest office, they have cubicles, bought inexpensively from the office's previous tenant. When it comes to traveling to trade shows and to see customers, they've also found ways to save their Norcross, Georgia, company money, using slightly out-of-the-way but much cheaper flight options.

Digital Envoy now works with many major ad networks and sites, and estimates last year sales at less than $10 million. The company's latest product, IP Inspector Fraud Analyst, allows companies to fight identity fraud by verifying user identity in real time. They are also combating fraud with a product that analyzes whether an e-mail is really a phishing attack. Digital Envoy continues to grow, but in many ways remains the same. Says Parekh, "One of the philosophies we've always had is to do more with less people."

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Homebusiness Millionaires: Jennifer Gonzales and John Gonzales

Jennifer Gonzales and John Gonzales Story

http://www.procharms.com

Company name: Procharms Inc.
Location: Sacramento, California
Estimated sales: $2.5 million
Description: Sports charm wholesaler

Courting period: When Jennifer Gonzales' husband, John, gave her an Italian charm bracelet for Valentine's Day in 2002, Jennifer--a huge Sacramento Kings fan--searched in vain for a Kings charm before deciding to create one herself. Jennifer visited the Team Store at Arco Arena (home of the Kings) to ask about licensing, and a helpful employee called Kings' co-owner Gavin Maloof and let Jennifer leave a message. She was stunned when Maloof returned her call and directed her to someone at Arco, eventually leading to a $7,000 order.

Sports nut: After talking to local jewelry-makers and suppliers and doing many hours of online research, Jennifer found a company that could manufacture the charms and was a licensee for Major League Baseball, the NBA, NFL, NHL and professional players associations. Jennifer recruited her first rep--a charm-store business owner--and collected a 20 percent deposit from interested charm retailers. The deposit, in addition to maxed-out credit cards, paid for ProCharms' first shipment.

Domestic charm: Jennifer and John set up a work space in their living room and placed shelves on the wall for the charms. "Everyone who knew us thought we were crazy," says Jennifer. But in addition to the advantage of keeping costs low, operating from home also allowed the mother of three to stay close to her children throughout the workday, with the eventual assistance of a nanny. After four months, they moved into a small office and began hiring employees. John handles ordering, inventory and product development, while Jennifer oversees everything as president.

Team spirit: ProCharms now sells to charm retailers, e-tailers and approximately 20 professional sports teams/venues. The company has also done very well expanding into the collegiate sports market, counting 65 college bookstores as customers. New products include a silver-toned, Tiffany-style heart bracelet; cell phone charms; and leather cuff bracelets, all with team logos.

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Hats Off To This Business Woman

Fiona Markowitz Story

http://www.partyhats.org/

At a birthday party 14 years ago, Fiona Markowitz, 40, rolled up paper bags into hats and let her children paint them for fun. Encouraged by party attendees who were wowed by her creativity, she and her husband Steve, 45, took a chance at making it a business. Now Party Hats Entertainment offers pre-made hats and many decor options, such as feathers, buttons, beads, silk flowers and more.

Fiona credits some of their success to The Special Event, a yearly international conference and expo for event specialists that she began attending seven years ago. "That's where I learned who the [event] industry people were, what their greatest needs were and what we'd be able to accomplish with [our business]," she recalls.

The Markowitzes honed their business skills while learning about the preparation and psychology that go into planning events. "We try to understand who's going to be there and what the needs are," says Fiona. Initially, there was resistance from event planners who thought the idea wouldn't appeal to adults, but the Markowitzes began sponsoring hat-decorating events at the conventions they attended. Says Steve, "Once those event planners saw the energy and realized that it's for [all] cultures, all ages and both genders, it sold 10 times over."

Party Hats has been hired around the country for events of all sizes and purposes. Requested themes are tied into the service. Customers can also throw a Party Hats event on their own with the company's Party in a Box product. The business, with projected 2006 sales over $1 million, isn't just about hats, however. The Markowitzes have made flip-flops, gloves and handbags, all of which can be pre-decorated on request. The latest product: Pimp Your Tux, which gives men the chance to decorate some tuxedo pieces.

"People say, 'This is the best thing ever,'" says Fiona. "Our best source of work is the people who spread that message to others."

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Fishing Lures Go High-Tech

Chris Podlewski And Michael Armbruster Story

http://bikinilures.com/

After working long hours doing contract engineering for space systems, Podlewski looked forward to relaxing with friends on the open water. But with the cost of live bait on top of another $60 to gas up the boat, his hobby was also a bit pricey. That's when Podlewski came up with the idea for an artificial lure, designed to attract fish as well as live bait.

His day job eventually brought him to New York. There, Podlewski tried to make a business out of his artificial lure but could never get past the prototype stage -- until he met Michael Armbruster, an engineer for a consumer-products company in Buffalo, N.Y. The pair started Bikini Lures and is just now bringing their innovative fishing aid, a reusable electronic product that mimics the sound of live bait, to market.

Q: How did you and Chris meet?

A: We met in July, 2003, through mutual friends. Chris was looking for a job. He's a contract electrical engineer, and I was working for a local consumer-products company, so he was looking for a job at that company. First, we started talking on the phone. We didn't know this at the time, but we were both adopted from the same orphanage in Korea.

When we started talking, we had no idea. I thought I was talking to a Podlewski, and he thought he was talking to an Armbruster. When we met, all of a sudden we were like, "Were you adopted?" That's where we just kind of hit it off.

Q: Did you both fish frequently?

A: Growing up in Long Island, I used to fish when I was younger. As I grew up, in college and high school, I had all these miscellaneous activities, so I didn't have time to devote to fishing, but Chris got really interested in fishing when he was doing contract engineering in Florida.

Q: Did you plan to go into business together?

A: We first started off as friends. We didn't really think about starting a business together. He [had] the concept down in Florida. He tried to do something with it with various other people, and he wasn't successful.

When he met me, that's exactly where my background was, in consumer products from conceptualization to the finished product on the shelves. He definitely has an edge with R&D, having worked [on space systems]. He has an electrical engineering background, combined with fishing. We met in July, we started talking about it in the fall of 2003, and then we went and started a corporation in December, 2003.

Q: What was the biggest challenge in making this?

A: Our recharge circuit is what makes it powerful. We've been approached by other lure manufacturers, and they all said the same thing: "We thought of this idea, it's not a noble idea." The thing that's noble is that we were able to do this idea.

There are electronic lures out there. There are electronic lures that have lights, one or two LEDs, and there are electronic lures that have a little speaker inside that buzzes. The reason why a recharge circuit is so critical is when you're putting a microcomputer inside a lure, it's not cheap. The other electronic lures out there are either disposable, meaning once the battery runs out, you have nothing but a plastic body left.

The other option is that there are a few lures out there that have batteries [you can replace] instead of two- to three-button cell batteries. But everyone who fishes knows that once you compromise the seal, electronics and water don't go well. Because our integrated recharge circuit is inside, enclosed, you don't have to compromise the seal or open up the lure -- everything is 100% sealed inside the body.

Q: How do you recharge it?

A: The product comes with recharge cables, and you have many options. Consumers connect the 9-volt battery to the clip, the other side has two cables -- a red and black cable that they connect to the lip and to the tail end of the lure. The tail has a hook on it, and the lip is where you put the line.

Q: So, after a day of fishing, consumers are able to go home and plug it in?

A: Absolutely. Our lure can be used for more than 12 continuous hours, but that's all we're claiming because we want to be conservative, especially if we start changing the programming and it starts reducing the battery time.

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TV Show Fan Finds A Unique Niche To Profit From Other Fans

Georgett Blau Story

http://www.sceneontv.com/

Linda O'Brien and her 16-year-old daughter, Tess, are devoted fans of Sex and the City. They watched it religiously during its initial TV run, and now relive all the Cosmo-fueled moments on DVD. So it should come as no surprise that on their first trip to New York, the Australian duo have forgone some of the usual hotspots for a different type of sightseeing experience: The Sex and the City Tour.

Creator Georgette Blau introduced the tour a month after the September 11 terrorist attacks, hoping to give a boost to businesses in the same neighborhoods where much of the show was shot. Since then, the three-hour tour, which runs twice a day, has been a sellout.


Visitors from all over the world, most of whom learn about the tour online, eagerly shell out $37 a ticket for a chance to photograph themselves on the stoop of the building where Carrie, the series' central character, lived and to buy the girls' favorite cup cakes from the Magnolia Bakery.


You would think that the business of showing homes, parks, restaurants, and other real-life locations from TV shows and movies would be a given. Glance at a newsstand today, and it's clear that the fascination with celebrity culture only continues to grow. But when Blau moved to New York in 1998, a 24-year-old Skidmore College graduate and newly minted editor at Prentice Hall, she was star-struck and keen to indulge her passion.


What she couldn't find, however, was a tour that could show her famous New York movie and TV landmarks. Often walking past the apartment building featured in The Jeffersons, she came up with an idea. "Imagine my surprise when I couldn't find a single tour," Blau says.


So, in 1999, with $3,000 from her savings, she started what initially was a weekend hobby -- the Scene on TV Tour, starring Blau as tour guide. Soon after, she renamed it the Manhattan TV & Movie Show, with tourists paying $15 to see sites from hit TV shows and movies.


Like many entrepreneurs, Blau identified a way to turn her passion into a business capitalizing on the passions of others who share her enthusiasm for the big and small screens. The pool of potential customers is deep. In 2005, New York welcomed 17.2 million tourists, each spending an average of $190 per day, according to NYC & Company, the city's official marketing and tourism organization.


Blau realized early on that she had stumbled upon a potentially great business idea. New York is one of the most-filmed cities in the world, where many of prime-time hits are based. Of course, it would almost seem like a no-brainer, considering that Hollywood has had tours of movie stars' homes for years, and Hawaii has its own movie tour featuring locations in Kauai from Raiders of the Lost Ark, Jurassic Park, and other blockbusters. Even California's Monterrey has a own movie tour that includes a scene featured in Marilyn Monroe's Clash By Night.


Blau's company, On Location Tours, now runs four tours -- the Manhattan TV and Movie Tour, the Central Park Movie Tour, The Sex and the City Tour, and The Sopranos Tour.


But it was tough going initially for Blau, who barely made $400 during the weekends showing visitors places such as the building from The Nanny on the Upper East Side, the Lower East Side police precinct from NYPD Blue, the Soup Nazi from Seinfeld, and the Jacqueline Kennedy-Onassis High School on 46th Street from Fame. She continued her day job as an editor.


But as the popularity of the bus tour increased, Blau began stepping up her marketing and PR efforts -- handing out brochures at the Museum of Television & Radio and other tourist-stomping grounds, establishing a Web site, generating as much word-of-mouth buzz as possible.


Real success came to Blau when she quit her job as an editor and started a tour based on The Sopranos in March, 2001. The HBO mobster sensation was in its third season, and media interest was at its peak. When Blau started the tour, which features various spots filmed in New Jersey, it generated a major buzz, including a spot on the Today show. The tourists went crazy, and Blau was easily filling up the two buses' 100 seats, even though the tour ran on Sundays.


She later launched The Sex in the City Tour, which has also been a tremendous success. Now 31, with five full-time employees and 18 part-timers, Blau brings in more than $1 million in revenue each year. With a full-fledged operation on her hands, she eventually decided to hang up her tour-guide hat and hire others.


In March, 2005, she advertised on Craigslist to hire guides for The Sopranos and Sex in the City tours. The response was stunning -- 300 people showed up for the interviews, which lasted two weeks. "We're in New York, so we had to pick from beautiful struggling actresses to standup comedians," Blau says.


For the comedians or actresses, the tour is a great forum to practice their craft. Lisa Perlman, a tour guide on the Sex and the City bus, is a standup comic at The Gotham Comedy Club. And it shows. She keeps the tourists entertained and well-humored during the three-hour tour.


"The bus is just like the club -- you're never quite sure how the audience reacts to my jokes, and it's great practice," says Lisa, who peppers her banter with knowledgeable tidbits about New York architecture and questions like: "Are there any shoppers in this bus, or alcoholics, or virgins, anyone?"


The O'Briens can barely contain their squeals of delight as tour guide Perlman fields the question -- "which one among you is a Carrie, a Charlotte, a Samantha, a Miranda?" -- the show's four main characters. Daughter Tess admits that her friends from Down Under have often referred to her as a Charlotte, the well-bred, eternally optimistic brunette.


The tour's fanatical fans are nearly all women. Once, Blau recalls, actor Kyle MacLachlan, who played the role of Trey McDougal, was buying cupcakes at the Magnolia Bakery -- one of the tour hot spots -- and was surprised to see a horde of women rushing toward him. "I thought they'd get his autograph," Blau says. But to her surprise, the women all went up to him wagging their fingers and shaking their heads at how poorly his character treated wife Charlotte in the show.


The success of The Sopranos Tour taught Blau the need to constantly update her tours to attract young tourists. So, while You've Got Mail, the Tom Hanks and Meg Ryan romantic comedy filmed on the Upper West Side, was part of the tour until just two months ago, it has now been replaced with a stop at Rice to Riches, the rice-pudding store that makes an appearance in the Will Smith's Hitch. Of course, the classics like Breakfast at Tiffany's and the house from Wait Until Dark are always shown, as is the Empire Diner from Woody Allen's Manhattan.


Next up, Blau plans to start a tour in Washington, D.C., within the next few months that will show the sites from movies and TV shows filmed there. Fans of The West Wing and Commander in Chief needn't wait too long before their own "on-location" experiences.

Selling Pickles Online? Actually, It's A Great Business

Rick Field Story

http://rickspicksnyc.com/

On the surface, Rick Field, a Yale graduate and former TV producer for Bill Moyers, would not seem the most likely candidate to become a pickle peddler, much less spearhead a new pickling movement. But he has done just that. The entrepreneur behind Brooklyn (N.Y.)-based Rick's Picks is offering New-World twists on an Old-World condiment, inventing a whole new pickle palate in an industry whose heyday was a century ago -- and creating a market in the process.

It started as a hobby. Field learned the art of pickling when he was growing up in Vermont. About eight years ago, gripped by a sense of nostalgia, he took up pickling again. In his tiny kitchen, Field made family recipes and then quickly began experimenting.


Inspired by the trend in ethnic food fusion, he infused his brine with new flavors and essences such as coconut and dried cherries, dreaming up innovative varieties of pickled cucumbers, cauliflower, and string beans. "In food, people were interested in new flavors and creating new ideas," he says. "I put that into my pickles."


Field gave his offbeat hybrids to friends and family. Their wildly enthusiastic response to his Windy City Wasabeans (soybeans in wasabi brine) and Slices of Life (sliced pickles in aromatic garlic brine) told him he was onto something. So four years ago, Field entered the annual Rosendale International Pickle Festival in upstate New York and won six ribbons, including Best in Show.


After defending his title for two successive years, Field decided to go pro. "It galvanized me to take my hobby more seriously," he says. At the end of 2003 his job with Moyers ended, and Field says he decided "to go for it."


Initially, Field gained a local following selling his wares at the Union Square Green Market in Manhattan and on his Web site. Culinary nods from New York magazine and Food & Wine soon followed, and Field found himself in the brine full-time.


The challenge, he says, came in converting a personal passion into a viable business without losing the artisanal spirit in translation. "It was really an issue of scalability," he says. "From home canning to making 80 cases in multiples of 40 was not straightforward. I made this first massive batch of brine that was incredibly vinegary. I had to throw it out."


That was a relatively inexpensive mistake. Field says he blew $1,000 on labels that were not refrigerator-grade. Furthermore, he chose square jars that he says looked great, but the labeling machine couldn't roll properly. Field ended up hand-rolling 3,000 jars.


In one year, Field says, his sales have increased 200%. He sells 10 different varieties (nine more are in the works) online and in specialty stores in nine states including Whole Foods and Dean & Deluca. Now, he says, "My issues are not of pickling but of taking a small business and nurturing it into an intelligent business."


He's not the only one facing that challenge. Until recently, pickling was a dying art. The number of pickle merchants in New York City, once the cuke capital, had by the late 1990s dwindled to less than a handful. By 2000, only Guss's, established in 1910 on Essex Street, had survived.


Across the country there were a few outfits, such as Minneapolis' fifth-generation family-owned Gedney's, which celebrated its 125th anniversary this summer. But for the most part, the descendant of the Eastern European culinary tradition could be found only on supermarket shelves in mass-produced jars.


However, in the past five years, the pickle has made something of a comeback. Fueled in part by the artisanal movement, an interest in unprocessed foods, and the trend in ethnic flavors, a new crop of pickle merchants have revitalized the iconic cuke. Borrowing from Eastern European customs and marrying them to those of Indian, Chinese, Korean, and other pickling traditions, the new picklers offer both an urban sophistication and a folksy, homespun allure.


Sold at farmer's markets across the country and in gourmet specialty stores, these new pickle crossbreeds are finding their way onto the menus of trendy, upscale restaurants and pickle bars. They've also given rise to a number of shops devoted to the making and selling of homemade pickles.


"After 100 years, pickles were on their way out," says Lucy Norris, the author of Pickled: Preserving a World of Tastes & Traditions and the commercial kitchen manager at the Food Innovation Center at Oregon State University in Portland. "Now you see people in their 20s and 30s reclaiming their food heritage, making pickles accessible and combining Old-World flavors with ethnic ingredients and a making a completely new pickle."

Getting Rich Off A Simple Idea

Ron Lando Story

http://www.clicgoggles.com

Lando's six-year-old, six-person company, with headquarters in Tiburon, Calif., had a breakout year in 2005, generating more than $5 million in U.S. sales and another $2 million overseas. CliC glasses have been spotted recently on CSI, Nip/Tuck, Will & Grace, Freedomland, and the Rolling Stones, who donned CliC reading glasses and sunglasses when last year's tour brought them to San Francisco.

Which means Lando, 52, who looks like Paul McCartney (he plays guitar in a '60s Brit-rock cover band, the Whining Bullies), is living a distinctly American dream: The one where you wake up one morning with an idea so simple, so right-, uh, over-your-nose obvious, you can't believe nobody ever thought of it before. You arm yourself every which way with patents. You take your invention to market. Voila, you're rich.

Of course, a lot can go wrong between ah-hah! and ka-ching!

Someday Lando may go head-to-head with a well-heeled copycat. He has, after all, no secret ingredient. Lando - a 20-year industry veteran who previously worked for his father's eyewear-design company - came up with the idea after just a week of focused fiddling. The only part missing was the fastener. "I was originally thinking about a hook or a snap," he says. He even considered Velcro. Regular magnets wouldn't work because they'd have to be as big as silver dollars. Then someone showed him a powerful neodymium magnet, which had just come on the market, and the whole thing snapped into place.

To protect himself, Lando went to Steve Schneider, director of the Sawyer Center in Santa Rosa, a SBA-sponsored resource center for California inventors. Schneider did a patent search (the coast was clear), introduced Lando to a patent agent and patent lawyers, and showed him how to file for trademark protection, all at no cost. (Ultimately, Lando says, he spent about $250,000 on fees, lawyers, and other startup costs.)

In March 2000, Lando took a suitcase full of prototype goggles to the Ski Industry Association trade show in Las Vegas and came back with a sheaf of orders, including one for $100,000 from a national sporting goods chain. Suddenly Lando was in business, even though he had yet to secure a manufacturer.

"I immediately flew overseas," says Lando, "brought them my prototype, and said, 'Make this for me.' "

Originally Lando focused on ski goggles. Then Harley-Davidson proposed a licensing deal, and he moved into motorcycle goggles. In 2003 Lando had the bright idea of expanding into reading glasses; now they account for two-thirds of his business. The latest: sunglasses - a nearly $2 billion market.

"Everybody tells me that will be bigger than readers," Lando gushes. (He's staying away for now from prescription frames, which he views as a boutique business.)

Whether Lando can hang on long enough to reap the full benefit remains to be seen. What's clear is that he's willing to risk everything to maintain absolute control. Lando manufactures up to 360,000 units a month at a factory in Taiwan and prepacks for quick shipment by the dozen from a warehouse in San Francisco. He's cautious ("Whenever you act quickly, for some reason you make mistakes"), and he's not greedy ("I'm very comfortable right now with my size"). His salespeople are all independent reps he's known for years. He has no PR machine, no marketing staff, and no ad budget in the U.S.

"I've got basically one product," he says. "You want it or you don't. And we're the only people who have the product."

For now, anyway. But despite the risks, Lando doesn't listen to those who encourage him to sell his business before it gets snatched away.

"It's like my own baby," he says. "Nobody tells you how to raise your kid. This is my patent, and I'm going to do what I want to do. Somebody wants to give me 50 million bucks, I'll pull the pin. But I ain't pulling the pin for five million or ten million bucks." Lando fiddles with his glasses. He straightens his shoulders and puffs out his chest. "I'm doing everything right," he says. "Shame on me if I screw this up."

A Billionaire Junk Man?

Brian Scudamore Story

http://www.1800gotjunk.com/

IT was a misty Thursday in the suburbs of this sprawling city, and inside a recently vacated house, Austin Atkins and Stefan Meissner were up to their elbows in junk.

The detritus was the usual: ratty couches, empty paint cans, old mattresses. In a closet sat a dusty upright piano. Out back, in the weeds, lay a rusted hydraulic car jack.

Mr. Atkins, however, was undaunted. "Time to clean up," he said. Over the next 90 minutes, the cleanly uniformed duo grunted and grimaced as they carted every ounce of junk out to their flatbed truck. When they were finished, they toweled off, shook hands with the real estate broker who hired them, accepted payment and headed for the dump.

The routine was typical for this tag-team of Mr. Cleans, junk haulers from the local franchise of 1-800-GOT-JUNK?, a company based in Vancouver, British Columbia, that has jazzed up the traditionally impersonal act of carting away trash.

Since it was founded 17 years ago, the company has grown from a sole proprietorship in Vancouver to an international corporation that expects revenues of $120 million this year.

The secrets to this success are uniformed haulers, shiny Isuzu trucks and service with a smile. While most carting companies send scruffy men to retrieve refuse from the curb, 1-800-GOT-JUNK? sends haulers right into customers' homes, removing not only the trash but also clean up when they're done.

For Cameron Herold, the company's chief operating officer, the approach is nothing short of revolutionary. "We've done for garbage what Starbucks did for coffee," he said, noting that most of the company's franchises charge a flat $500 per truckload, which includes gas, labor and dump fees. (There are smaller fees for one-quarter and one-half of a truckload.) "We think of ourselves as the FedEx of junk."

But there's more to this story than a bold brand. As many small businesses are turning to angel investors or venture capitalists for help, 1-800-GOT-JUNK? has done it alone, bootstrapping the business exclusively on cash flow, and sharing 25 percent of profits with employees through a bonus program.

The company has also built itself around technology, centralizing call-center operations and dispatching new orders through a proprietary Web-based processing system that will soon use Global Positioning System data for better service.

"When a customer calls, we want to be able to get to their junk and remove it as quickly as possible," said Brian Scudamore, the company's founder and chief executive. "Once you've decided to get rid of this stuff, you really don't want it lying around."

Like many small businesses, 1-800-GOT-JUNK? was born on a whim and youthful enthusiasm.

Back in 1989, Mr. Scudamore was waiting for food in a McDonald's drive-through when he spotted a pickup truck with the words "Mark's Hauling" on the side.

"I looked at the truck and said, 'Now there's an idea,' " he remembered, noting that he was a freshman at the University of British Columbia at the time. "I needed a way to pay for college, and I thought hauling junk was a good choice."

Mr. Scudamore acted immediately, shelling out $700 for a 1976 Ford F-100 pickup, and distributing fliers to spread word that he was the new hauler in town.

Slowly, gigs trickled in. The first year, he earned $1,700; the next year, he broke into five digits. By 1993, the business was taking so much of his time that Mr. Scudamore dropped out of school altogether.

Later that year, he bought two new trucks, and pulled in $100,000. By 1995, the company earned $525,000. Business was booming, yet Mr. Scudamore began to grow wary of complacency.

He dealt with those anxieties by reinventing his company under a franchise strategy, beginning with a pilot in nearby Victoria. When that office teamed with headquarters to top $1 million in revenue in 1997, Mr. Scudamore realized he was on to something. In 1999, he sold another franchise, to an entrepreneur in Toronto.

"By relying on franchise owners to come in and share some of the risk, I realized I could expand the firm without having to turn to outside investors or other funding sources," Mr. Scudamore said. "To me, this was a solid plan for growth."

In 2000, the same year that Mr. Scudamore hired Mr. Herold, 1-800-GOT-JUNK? dipped into the United States. The first franchise sprouted in Portland, Ore.; shortly thereafter, some friends from Canada opened a franchise in San Francisco.

Since then, the company has grown like a pack rat's National Geographic collection, blossoming into 40 franchises by 2002 and 214 by 2005. Last month, 1-800-GOT-JUNK? opened its 242nd franchise, in Spokane, Wash. It recently opened a franchise in Sydney, Australia, and will open one in Birmingham, England, this summer.

Many of these franchise owners are thriving. Alan Remer, owner of the company's outpost in Philadelphia, paid $28,000 for his franchise in 2002. Last year, the enterprise earned $900,000, and he predicts it will earn $1.5 million this year.

"I honestly believe I have bought into McDonald's in the 1960's," said Mr. Remer, who retired as a Wall Street stockbroker after the terror attacks of Sept. 11, 2001. "People want their basements back, and we're the cheapest way to create space in a home."

The haulers, too, are sharing in the success. Each truck tandem receives credit for the money it brings in, and profit sharing is tied to a bonus program for the peak performers. Mr. Herold said that the company gave its top workers bonuses of 17.4 percent last year.

Smaller rewards are offered as well, like items that seem too good to wind up in a dump or a recycling center. At the house that Mr. Atkins and Mr. Meissner were cleaning out in San Jose, the spoils included a BMX bike.

Mr. Scudamore expects 1-800-GOT-JUNK? to become a $1 billion company by 2012. To help achieve that, the company will invest millions in JunkNet, its centralized Web-based system that is used to dispatch orders from Vancouver to franchise owners. Currently, franchise owners must call to keep up with truck locations. But by September, Mr. Scudamore says, the company will begin using G.P.S. in many trucks, enabling dispatchers to send new orders right to the trucks based on where they are.

"The new technology won't only make us more responsive to our customers, but it also will make scheduling easier for our franchise partners," he said. "When's the last time you heard a junk company say something like that?"

How To Make Your Staff SELL MORE

What No One Ever Tells You About Franchising: Real-Life Franchising Advice from 101 Successful Franchisors and Franchisees

Thinking Small Can Make You Rich

Mike Cayelli Story

http://cuff-daddy.com/

Think small. That was the basic starting point for Mike Cayelli when he decided to open an online retail business two years ago. With a tiny house, little capital to invest, and only "spare time" to devote to the project, Cayelli knew his big dream had to stay manageable. The Washington (D.C.) entrepreneur still hasn't quit his day job, but he's projecting $500,000 in sales this year for his company, Cuff Daddy.

You have a full-time job. Why start your own company?

About two years ago, I was working for [a hardware chain] as a manager in the regional professional contractor division. I still work there, in fact. But there was some reorganization going on, and I became concerned about my future. So I wanted to hedge my bets by starting my own company.


How did you settle on becoming an online retailer?

I wanted to emulate my cousin, who's been enormously successful selling mobile phone accessories online. He imports products from Asia and realizes a substantial profit margin. I also wanted to do something purely on the Internet so I could keep working at my "real job" and develop the company in my spare time.


Your major concern was finding a niche product that was physically small. Why?

Well, we had a small house that I planned to use as headquarters. So I needed inventory that I could store in a footlocker, have my wife ship out of a home office, and haul around in a car instead of a truck or trailer. As for shipping, about 90% of our orders can be mailed first-class with two stamps in a .13-cent padded envelope.


How did you settle on cuff links?

It was not easy. I spent several months looking at things like buttons, watchbands, shoe laces, and collar stays. Every time I thought of a small, niche product I'd write it down on a scrap of paper and shove it into my pocket to research later.


I wanted a product that could produce high sales volume and a high profit margin. I didn't want something that sold one unit per week. So when I got an interesting idea, I would search for it on eBay and run it through a research tool called Andale. For $7.95 a month, you subscribe to this Web site and you can get diagnostic information about any product's online sales volume and average selling price.


One morning about 6 a.m., I stumbled onto some cuff links for sale on eBay and noticed there was tremendous action on that listing. I ran upstairs and woke up my wife and told her I'd found the right product.


Once you zeroed in on a product, you had to find suppliers. What was that process like?

Again, I went to the Internet. I found two great places that help you source products overseas. One is Global Sources, and the other is called Alibaba.


I looked through thousands of vendors that are listed on these sites, found products I was interested in, e-mailed the manufacturers, and got them to send me samples. I never even had to pick up the phone.


When I put the first samples up for sale at eBay and they sold extremely quickly, I knew I was onto something. We wound up with six regular vendors based in China, Hong Kong, and India that provide us with a product line that we buy for between $1 and $6 a pair and sell for $15 to $55 a pair.


How much money did it take to start the company?

We started very small with a $500 investment, though it felt like a lot because I was worried about losing my job, and my wife was home taking care of our two little boys. We used that money to buy 100 pairs of cuff links. The minute I felt comfortable that they'd all sell, and we could reinvest the money we made, we doubled that order. Sales were quick right from the start, so we started adding more products pretty fast.


What about the cost of establishing a Web site or online store?

We didn't do that right away. For the first nine month, we sold strictly through a store we set up on eBay. We wanted to have minimal startup costs, and we only had five products. With that small a product line, if you open a Web site you're going to look like a joke.


By the time we were selling about 50 items, we figured we were ready to establish our own Web site. We outsourced the development to a friend who charged us $500. We host it on Yahoo!Stores because they have virtually no down time, it's easy to use, and they offer good metrics, so I can analyze things like who is buying our products and who are our repeat customers. I can also see how well things like coupon promotions work.


What's been the toughest part for you?

The marketing is really hard, and I still haven't gotten good at it. I could have a cure for cancer, and nobody would know about it because it's very, very difficult to get the word out. We've paid people to do search engine optimization for us, but it hasn't really helped.

We got completely burned once by a salesman who took us for $1,000 for a marketing product that was useless. We are doing some pay-per-click campaigns with Google and Yahoo! now that seem to be working a bit better, and we're also going to start an e-mail marketing campaign, so we'll see how that goes. But overall, I was surprised by how much the barriers for starting a company have come down. I was lucky that my cousin shared his recipe for success with me, and now I'm trying to do the same thing. I'm mentoring a guy I work with who's also starting a company thinking small: He's selling fishing lures.

You'll Be Shocked To Find Out How Much Eyeglasses Really Cost

Murray Wells Story

http://www.glassesdirect.co.uk

Murray Wells was studying at the West of England University in Bristol when he discovered he needed reading glasses.

So he visited his nearest high street optician but was appalled when he found that his new metal frames, ‘essentially some wire and two pieces of glass’ cost £150.


"I was managing on a student loan and £150 was a fortune – half a month's rent. I just couldn't understand why my glasses were so expensive, and my curiosity led me to investigate further."


He began to call manufacturers, opticians and industry insiders but he was met with a ‘wall of silence’.

But then a disgruntled employee at a laboratory in the north of England gave him the lowdown.

“He talked me through the industry,” says Murray Wells. “And it turned out that my £150 pair of glasses probably only cost about seven pounds to make.”

Murray Wells was supposed to be hammering the books in preparation for his finals but instead found himself immersed in the glasses industry.

He learnt about optometrical testing, how the frames are made and the lenses are cut.

He discovered that the market is around 70 per cent controlled by just four high street retailers: Vision Express, Boots, Dolland & Aitchison and Specsavers.

But, most significantly, he leant that he could make glasses for a fraction of the price that they were being sold on the high street.


Murray Wells enlisted the help of some students at his university who helped him build the website and design the logo.

He then used the final instalment of his student loan and some money from his father to establish Glassesdirect.co.uk, they began trading in September 2004.

Manufacturers were initially reluctant to endanger their relationships with high street opticians but eventually they relented.


In a year Glasses Direct had sold 22,000 pairs of spectacles and Murray Wells believes that this has saved UK consumers an estimated £2m.

“People generally can't believe our Glasses Direct prices,” he says. “As the high street shops are maintaining retail prices at 10 to 20 times the cost price.


“What I'm giving people is choice, and they are delighted,” he says. “An average pair of glasses is manufactured for less than £7, so I charge just over double. Even with advertising and overheads, I still make a profit.”


His business has gone from strength to strength and he now employs 17 staff and turnover is around the £1m mark.

“It’s all been a bit of a whirlwind,” he admits. “But I have always been determined to get very big, very fast”.

To aid this expansion Glasses Direct are now seeking investment from Venture Capitalists, however he says that they are also seeking him.

“It’s been a lot easier than I ever thought it would be,” he says. “We’ve literally been getting new calls from potential investors every day. It’s wonderful and we’re in a very enviable position to choose who we want to work with.”

It’s not just a decision who to take money from. Murray Wells knows the next move is crucial.

“It’s not only about the investment, we need someone who will be helpful at board level and is experienced in dealing with big organisations, large marketing campaigns and has e-commerce expertise.”

Talks are ongoing, but Murray Wells expects a deal to be struck soon and says press reports of raising £5m “aren’t far off”.

A large bulk of the money will be spent on marketing.

“We’ve made massive strides but still only occupy 1% of a £1.7bn industry so we’re really still just a drop in the ocean. I want to move as quickly as possible as we know it’s only a matter of time before competitive entry occurs.”

The big players in the optical industry appear to have accepted Glassesdirect.co.uk is here to stay too – even if they’re not happy about it.

“They’ve changed tack a little and aren’t rubbishing us in the press as much as they were,” says Murray Wells.

Murray Wells remains undeterred by the high street’s desire to stamp him out, but is looking to shake off the David vs. Goliath tag.

“As well as marketing ourselves to the mass market we’re in talks with several major retail organisations and expect to announce a number of partnerships by the start of 2006.”

Subsequently, Murray Wells is strapping himself in for another 100mph 12 months and expects turnover to triple to £3m, and reach £10m by 2008.

Test-Driving Your Dream Job

Brian Kruth Story

http://www.vocationvacations.com/

Just one year ago, David Ryan was an international banker with HSBC. He had done stints in Bahrain, China, Taiwan, Hong Kong, Turkey, and London over the course of 17 years. However, by the time Ryan had landed in New York City two and a half years ago, he says, "the buzz for me was gone." Exciting as a two-decade spin around the globe once was, Ryan says, his chosen profession was simply, "not as exciting as it had been."

Ryan entered into what he calls, "a pretty long period of reflection" regarding his career path and future. Like many suffering from job ennui, Ryan was ready to do something new, the question was how to do it. Having nursed a lifelong love of dogs, Ryan realized that he was interested in potentially moving in that direction but was unsure of how exactly he could turn his passion into a sustainable career.
Enter a two-year-old Portland (Ore.)-based company called Vocation Vacations, a business that gives people the opportunity to "test drive" their dream jobs. Creating temporary but intense mentor/apprenticeship experiences, Vocation Vacations enlists professionals from a variety of fields -- everything from winemakers and makeup artists to architects and sword makers -- and pairs them with people who fantasize about leaving their day jobs and want spend a few days in a profession that they had previously thought beyond their reach.

Last April, Ryan signed up to do a two-and-a-half-day vocation working with a doggie day-care provider in Massachusetts. The following month, he spent three days working with a dog trainer in Oregon. Fairly quickly, Ryan figured out that he preferred training to day care and was confident that he could start his own business in the field.

Moreover, Ryan says the experience helped him to realize that he didn't have to abandon the skills he developed as a banker. Rather, he says: "It became obvious to me that there were a lot of kennels and trainers that were very good with animals, but business was not their specialty."

In June, Ryan resigned from HSBC and enrolled in a dog-training school in Missouri for five months to get certified. In January, he launched Beyond Dog Training in Rye, N. H. "It really sounds weird," he says. "But that two- to three-day experience has really been a lynchpin."

Vocation Vacations was started by Brian Kurth in 2004 after he made the leap from unhappy employee to dream-job entrepreneur. At the time, Kurth says he was burnt out working for Ameritech in Chicago and logging in three hour commutes.

"I didn't hate corporate life, or my job or my boss," he says. "But I hated the lifestyle. I wanted to do something more fulfilling. I was tired of going to dinner parties [where] people would talk about their exciting lives as architects or photographers and I worked at the phone company. People's heads hit their spaghetti plates when I told them. Nobody cared, and neither did I."

So in 2000, Kurth quit his job. In quick succession, he worked for a dot-com, got laid off when the economy imploded, and then sold his house and spent six months driving across the country, eventually settling in Portland. That city didn't have much in the way of industry and was in the midst of a recession, so he ended up working on a vineyard doing product marketing and sales for a family winery. Kurth found that there was something immeasurably rewarding about stepping outside of his routine and trying something new. Inspired, he came up with the concept and business plan for Vocation Vacations.

The idea is relatively simple. Participants pay anywhere from a few hundred dollars to a few thousand (transportation, lodging, etc., aren't included) to experience life as, say, a chocolatier, a fashion designer, or a race-car driver. The time spent immersed in their fantasy job allows them to get a 360-degree perspective without the risk of quitting their own jobs or investing heavily in a new career.

Laura Thomas says she's "miserable" in her job as a business-operations developer for a government contractor in Alexandria, Va. "My boss knows I'm not happy, and he's looking for something else [for me at the company], but there isn't a lot of opportunity for growth."

Not quite ready to quit altogether, Thomas recently took a turn through Vocation Vacations, shadowing a hotel concierge and a hotel general manager for two days. "It was really great. I got to be completely immersed in the environment. I got to see the good, the bad, and the ugly." And best of all, she says: "I really got to see it firsthand before taking the plunge and quitting my job."

Kurth, something of a dream-job rainmaker, has created a niche industry built on the hopes and aspirations of people like Thomas. Catering to the unhappily employed, Kurth has discovered an untapped market. Indeed, according to a survey by the Conference Board, a management and marketplace information nonprofit agency based in New York, less than half of all Americans say they're satisfied with their jobs. Taken in 2002, the survey reveals the highest level of discontent since they first conducted the study in 1995 -- with job satisfaction dropping from 60.9% then to 47.2% presently.

To date, Vocations Vacations has placed hundreds of people in the U.S. and Britain in occupations ranging from brewmaster and art-gallery director to music producer and cattle rancher. "We're on our way to thousands," says Kurth. The company has doubled the number of its available mentors to 500, with another 40 to 50 new possibilities in the works in such fields as Broadway producer, meteorologist, and zookeeper.

Kurth attributes much of his success to listening to prospective clients and addressing their areas of interest with relevant mentors and programs. Recently, there has been a growing demand and interest in marine biology, aquarium managers, and voiceovers. However, Kurth says there's a limit to the types of career vocations he will pursue. For instance, he says he recently turned down an offer from a pornography producer who wanted to become a mentor.

Kurth himself is expanding his own dream. He just signed a deal with Warner Books for a how-to vocational lifestyle book. On April 27, the Travel Channel is debuting a new series based on his "vocationers" called This Job's a Trip, chronicling the vacationing adventures of his clients. Kurth is also working on what he calls "ancillary products," such as DVDs, T-shirts, and a possible magazine. He says his expansion is all based on the "vacationing" lifestyle -- no longer daydreaming but living the dream.

Just ask David Ryan, who has had to hire additional trainers for his fast-growing business. "I get a lot of broad smiles when I tell people that I went from a million-a-year banker to a dog guy," he says. No doubt he's smiling back, all the way to the bank.

Online Logo Creating Business Is Booming

Morgan Lynch Story

http://www.logoworks.com

Sarah Hawley, a 10-year public-relations veteran, was moving from a job at a large agency to launch her own business, Mockingbird PR, out of her home in Gilbert, Ariz. She soon discovered that her experience bringing in clients wasn't enough. Appearances mattered too.

"Freelancing without a logo or Web site or identity really hurt me going up against agencies or even small boutique firms," she says. "If I went to pitch business to someone, I would give them my proposal. But if they wanted to check me out, there was no image to put in front of them. I had to do something to be more professional. I was committed, but I looked like someone just doing it on the side."

It was time to get a logo. More than just printing up business cards, a logo can create the kind of brand identity that becomes instantly recognizable to customers and also communicates that this is a serious business. Hawley analyzed a few different logo vendors and decided upon Logoworks.com, a five-year-old online provider of logo services for small businesses based in Lindon, Utah.

"I liked that their designers were spread out [across the country]," she says. "So none of the designs looked the same, and they weren't influencing each other." She also liked the ease of the process and the turnaround time. But most importantly, she really liked the cost. Hawley chose the firm's Platinum Package, which gave her 10 designs to choose from and unlimited revisions for $600 -- a fraction of the cost of getting a logo from an agency, which can start at $5,000.

But until recently, distinctive, well-designed logos were the province of large companies. Extremely costly and time-consuming to produce, they were for the most part out of reach of small businesses. Logoworks was launched specifically to address the needs of small businesses and offer them high-quality logo design solutions at an affordable price.

The company got its start when Morgan Lynch, Logoworks' CEO, was working in software development for an insurance company. He was in charge of rebranding the company, and found the experience frustrating and expensive. "We ended up spending a lot of money on agencies, designers, etc.," he says. "Hundreds of thousands of dollars and a few years later…they came up with [something] I thought was O.K., [but] I wasn't really excited about it."

In 2001, after investing millions in building software and a design platform to do what he calls the heavy lifting, Lynch launched Logoworks.com. "We took a lot of the processes -- the meetings, the relaying of information between what businesses were looking for and graphic designers, what images they wanted, what colors -- and put it all online," says Lynch. "It's very efficient and eliminates the inefficiencies in the real world -- and we can do it at a fraction of the cost."

It works like this: Customers fill out an online form providing information that will be incorporated into the designs, such as color and style preferences, type of business or product, and how the logo will be used. Next, they choose from among package options, with prices ranging from $299 to $1,499. The packages are based on number of designs, as well as the option to create stationery and Web sites.

Based on these selections, initial design concepts are made and returned within three days. Next comes the revision process, and then the design is finalized. Although the process is Web-based, at every step along the way a customer can consult with his or her personal-account manager.

Logoworks.com is another example of how the Internet is dramatically changing the landscape for small businesses. In this case, it allows them to have a logo worthy of a multinational corporation at a reasonable cost. "Small businesses are waking up and saying they too can have a great brand," says Lynch. "Ten to 15 years ago, it would have been cost prohibitive and unattainable for [them]. They can look like a national chain even if the business is only two people working out of their home."

To date, Lynch says the company has come up with 45,000 logos. While the company doesn't disclose sales figures, Lynch says the firm's sales have increased 100% each year since its launch five years ago. While the majority of the company's clients are based in the U.S., Lynch says that about 10% to 20% of their business comes from overseas businesses that want a Western marketing look. Currently the company is plowing profits back into more R&D and software development to expand their capabilities and offerings.

Last year, the company got some bad publicity when a couple of its designers were accused of stealing others' logos. Following the accusation, Logoworks.com issued a statement saying it has fired the designers and taken steps to ensure such a situation wouldn't be repeated in the future.

Still, the company says 98% of their customers are satisfied with their experience. In her case, Sarah Hawley says the decision to get a logo really kicked her business up a notch. "I had a client in Atlanta, and they were skeptical about how committed I was," she says. "Once I put a logo in front of them, it registered with them that this was not some fly-by-night thing -- it was a full-time job. I was able to show them a professional image, and they're now a full-time client.

Moreover, Hawley recently returned to Logoworks to have them design her stationery letterhead. Clearly, first impressions for a small business can make a big impact on the bottom line.

Making Millions Selling Diamonds For 99 Cents

David Wirtenberg Story

www.outrageousdiamonds.com

David Wirtenberg, 28
Outrageous Auctions (eBay User ID: outrageousauctions)
New York City
Projected 2006 Sales: $8 million to $10 million
Description: Engagement rings, wedding bands and other jewelry

Turning Talk Into Sales: David Wirtenberg loves to talk. "I could talk your ear off," he says. "I love what I do. I'm a very passionate person." His ability to make sales, and his prior experience in sales for Bear Stearns and Auto Data Processing, helped him build his business from scratch in 2003. His father-in-law became his inspiration and behind-the-scenes mentor. "He said, 'Let's see if we can sell jewelry on the internet,'" Wirtenberg recalls. "I went to 47th Street in Manhattan. I knocked on every door. I didn't know anything about diamonds at the time. I was looking for suppliers, for an education, anything." He ended up buying a couple of diamond rings, and he immediately sold them for a profit on eBay. "I thought, 'This could be something.'"

Many Facets to His Business: Today, Wirtenberg sells through his websites (www.outrageousauctions.com and www.outrageousdiamonds.com) and through eBay. "I use eBay to get new customers and new traffic," he says. "Most of my diamond auctions start at 99 cents. Sometimes I lose money; sometimes I make money. Whatever makes the customer happy, I do. Our packaging is second to none. Sometimes we pack our diamonds in Faberge eggs [for free]. Once you have customers, you have those customers for good."

Personal Touch: Wirtenberg speaks fondly of the personal connections he has made and recalls the time he and his wife, Danielle, personally delivered a $14,000 ring to a customer in California. "The fringe benefits touch you deep inside," he says. "You play a huge role in people's lives. I have provided advice on people's engagements. I feel I am blessed every single day with the direction this business has taken."

Business Blog Of The Day - http://www.entrepreneurs-journey.com/

How To Start Successful Online Translation Business

Jurga Zilinskiene Story

http://www.todaytranslations.com/

Jurga Zilinskiene can genuinely claim to being nothing else but an entrepreneur. Jurga has her first business brainwave at the age of six, after finding some old packets of seeds in the loft of the family house.

The fact that she went from living in a Lithuanian town to own Today Translations, managing over 1,500 linguists across the globe, in just five years, makes her story even more remarkable.

“There were beetroot seeds, onion seeds and 10 or 15 other types,” she explains. “They were very old. I took them down to the market and sold them. I had quite a queue. I think that I was selling them very cheaply.”

The young Jurga wasn’t happy building up a seed-based empire, however, and at the ripe old age of 10 went into the pet breeding business with a little help from the family pets. She would also buy sweets and sell them onto her schoolmates.

By the age of 16, she started making serious money by importing cloth from the United Arab Emirates and selling it on. A year later, she was running her own small supermarket. She somehow found time to get married, but the relationship turned sour and she moved to the UK aged 19 to study law.

“I eventually completed part two of the law degree, before I decided that I didn’t want to become a lawyer, but I liked the idea of understanding the law,” she says. “My legal knowledge has come in very useful in my current business, since about 80 per cent of our business currently comes from law firms.”

The current business in question is Today Translations, which Jurga set up in August 2001. In a short period of time, Today has gained a portfolio of over 200 clients, with Jurga in charge of a huge team of linguists who translate, interpret and proof-read documents in over 160 languages, from Arabic to Yoruba.

Jurga is setting her sights high for Today – she plans to double the company’s turnover every year, not a mean achievement when the business is set to make $900,000 this year.

The twists don’t end there though – Jurga has managed this success despite the fact she has not borrowed a penny in startup funding.

“The investment I made in the business was gradual,” she explains. “The final figure was about $20,000. It was my own money – money I had made and saved from previous ventures.

“I never borrowed from the bank. I don’t like borrowing from the bank, some people might say that I am old-fashioned in that way, or maybe un-British, but I believe in natural business growth.”

Using a business sense honed since her seed-selling days back in Lithuania, Jurga realised that there was an opportunity to set up a translation business in the UK that offered a truly personal service to clients.

Jurga, seemingly in a bid to work in every profession that exists, was working as an interpreter at the time.

“I had been working as an interpreter myself, mainly interpreting in Russian, but when I was working as an interpreter, I found it hard to plan my time.

“I also saw that there was a real opportunity to start a business that would offer a better, more personal service than other agencies seemed to be providing.

“There has never been a better time to consider a career as a professional linguist, whether as a translator or interpreter. The British armed forces in Iraq and elsewhere are also crying out for more Brits able to speak Arabic. There is such a shortage that they are turning to students taking Arabic degrees,” she says.

In another example of her determination to succeed, Jurga learnt how to design her own software, after not finding a developer who could meet her needs.

“I initially wanted to buy or commission a database,” she explains. “I consulted about 10 companies and individuals, but after failing to find a programmer to meet my needs, I decided to do it myself.

“So, I hired a tutor and had training in visual basic. But when my tutor told me that particular type of programme could not be designed, I bought a book and found a way to design it, until I ended up with precisely the database I wanted.”

Having shown such dedication and versatility in her entrepreneurial career, it’s not surprising that Jurga is slightly disappointed by some of the British press coverage of Eastern European migrants.

As she points out, not only do new arrivals start up new companies, they also provide much-needed labour which would push up prices and staff costs if removed from the UK workforce. However, Jurga hasn’t encountered any prejudice herself.

“I have not found it a problem being an outsider or an immigrant. In fact, it has sometimes seemed almost an advantage. People – both individuals and organisations – have been extremely welcoming and helpful.

“Also, being a foreigner has certain advantages in my line of work,” she says.

Cool Blog Of The Day - http://www.nevblog.com/

Broken Teeth Lead To An Unusual Business

Simon Purchall Story

http://www.smilesavershungary.co.uk/

For most people, a trip to the dentists is a potentially painful experience to be avoided unless absolutely necessary. Simon Purchall’s trip to face the whirring drills and mouthwash was much like any other, except that it gave him the inspiration to set up a groundbreaking business.

Purchall cracked his teeth in a biking accident and was horrified when his dentist told him over £20,000 was required to repair the damage. There seemed little option other than to pay the hefty dental bill until his Hungarian wife, Veronika, suggested that he get the work done in her native Budapest.

“Like most people, I had a few reservations about going to an ex-Communist country for dental work, but it was amazing,” Purchall recalls. “The level of service and expertise was fantastic. I decided to have all the treatment done there and saved about £16,000.”

Back in the UK, Purchall realised that such trips could form the basis of a potentially viable business. An IT freelancer for the previous decade, he admits that becoming an entrepreneur was a long-held ambition.

With Veronika being a qualified dental nurse, and the obvious candidate to provide translation in negotiations with Hungarian dentists, the couple decided that the opportunity should be exploited.

After plumping for a suitable name, SmileSavers, Purchall was confronted with an array of tasks to get the business off the ground. Starting up a UK-focused company presents entrepreneurs plenty to chew over – adding the Hungarian element left the duo with a tangle of extra concerns that needed to be thoroughly ironed out.

Purchall had to undertake research into the legal and insurance ramifications of recommending dentists to UK patients, as well as working out what qualifications the Hungarian dentists had, and what they meant.

Luckily for Purchall, when Hungary joined the European Union in the formative days of SmileSavers, Brussels decided to accept all of the country’s qualifications without demanding further training.

“We looked at prices and what was available on the NHS compared to Hungary,” Purchall explains. “Fortunately, the dental systems in the UK and Hungary and very similar.

“We got legal advice and contracts drawn up with dentists so that we were covered and patients got a decent level of service.”

Several trips to Hungary followed, with Purchall running the rule over various clinics he’d found via the internet.

“We networked with Hungarian dentists and took plenty of expert advice, but we also considered our own experiences as to what a good dentist should be,” he says. “We wanted people whop could fully communicate with clients. The moment we had a hint that someone wasn’t right, we didn’t use them.”


Purchall funded the set-up costs of the business with his own savings and continued working while Veronika dedicated herself full-time to the venture – a move he admits was a mistake: “I probably should’ve stopped working much earlier, but it was a big leap I was taking.”

The couple approached their bank for advice, but were told that would be little financial assistance required as their outlay was comparatively small. The website development costs, potentially the greatest burden, were negated by Purchall’s IT expertise, allowing the job to be done in-house.

SmileSavers was initially publicised by Google ad words, despite the expense of the search terms Purchall needed. However, the website now has a good page ranking and is positioned properly, allowing the business to cut costs on ad words.

Purchall also invested in magazine advertising after the business’ launch in 2003, opting for publications such as Saga in the belief SmileSavers had a greying target market. However, it was only after the hiring of a PR company did he see results – eventually. SmileSavers has recently been covered in several national newspapers.

“We were naïve, because our target market is broad, it isn’t just older people,” Purchall explains. “A friend of ours worked at Westbury Communications – we hired them for six months and we got virtually no coverage out of it. They were tearing their hair out because people weren’t biting.

“It’s only now that contacts they made are coming off, so it was certainly worthwhile.”

Purchall has struck deals with several Budapest hotels and apartments, further cutting down the cost of the trips. Despite originally planning to refer patients to large numbers of practices across Hungary, Purchall now works with just two large Budapest clinics that are able to cope with demand.

Although contractually prevented from talking about how much commission SmileSavers has made from referring clients to Hungarian dentists, overall sales were over £600,000 last year, with expectations of a £1 million turnover in the next 12 months.

Customer numbers have rocketed, prompting plans to expand the business significantly in the forthcoming year.

“We need to get the message across that Hungary is the centre of excellence for dentistry,” Purchall says. “Saying that, we don’t want to alienate ourselves from British dentists.

“We’d like to forge better links with dentists here so that they feel completely comfortable referring patients to us.”

How Any 13 Year Old Kid Can Become A Millionaire

Dominic McVey Story

http://www.viza.com

At the age of just 13, Dominic McVey exploded into the public’s consciousness when he started importing collapsible scooters from the USA, making him a reported £5 million. Now 19, McVey has sought to find other lucrative niches in the market, with varying success. Here the outspoken entrepreneur talks about his astonishing rise, his views on UK business and his plans for the future.

How did you first come up with the idea for importing the scooters?

I had been looking round the internet and was looking for the credit card website Visa, but I spelt it wrong – Viza, and I came across this website which was manufacturing scooters and I really wanted one. But I couldn’t afford one, and neither could my parents, so I emailed them and said “I think you should send me a scooter, I would sell loads over here.”

They said no, but if you buy five, we’ll give you one free. So as I really wanted one for free, I saved up to buy five, which I did by organising under-18s discos, buying stocks and shares and selling mini disc players in Japan.

So I got five over, and got one for free, which I was really happy with, but then I thought I should sell the other five, which I did within a week, to family and friends. The next week I sold 10, and it just went on from there.

I never really saw the potential until the product landed on my doorstep, and I guess I had to move on it. A lot of people say it was luck, but if you look at football teams they can score a goal one week, but they are not going to score goals every week if they’re bottom of the Premier League.

I looked at in a very childish and naïve way, which is probably the best way to do so at the time because you weren’t bombarded with stress and issues and problems.

I was very, very competitive. I guess I was very mouthy about other products out there, but all the others out there were crap and expensive. The press really liked me and everyone liked the product, so that really helped.

You’re quoted as saying you weren’t very keen on the scooters, but you saw the business potential in selling them, which must be quite unusual for someone quite young?

After a week, I guess I was bored of the product. What really shone to me was that I could see everyone in London going to work on one, everyone needs one in the boot of the car if they got stuck in traffic, I really drove that message home.

I used to go up to Liverpool Street station and get chased around by the security for handing out flyers, I’d shoot of on my scooter in my lunch break from school. I sold to a lot of city executives as toys, but people began to commute on them, which caused a bit of a fuss with road safety people.

Did you find your age was a problem in terms of being taken seriously?

I blagged it a lot – a lot of the business I did was over the phone or on the internet. I was very good with computers at the time and had friends who were great with IT, so I had great presentations.

Whenever I did meet companies, even if I thought I couldn’t get any business out of them, I asked them a million and one questions about how they did business. They loved telling me because they felt like the other brother telling the kid what to do.
The added advantage is that the money you make is in a sense all yours, because you don’t have a mortgage or bills, all I was paying for was the internet and my mobile phone.

So you overcome the age gap with technology?

Yes, everything was done from my bed!

You didn’t go on to university – do you feel there is too much to pressure for young people to do that rather than start up a business?

It’s all wrong. The only reason that the government are pressuring people to go to university is because of the banks. Banks make more money from student loans and overdraft than anything else.

The banks tell the government they will not employ anyone without a degree, the banks being the biggest employers in the UK, the government reacts to this.
A lot more people should be encouraged to take their own steps in life and encouraged to go into apprenticeships and traded skills. There is a huge skills shortage, especially women.

Do you think there’s enough support for young people who want to start up their own business?

I think there’s a huge lack of support. What I’ve noticed about young people trying to get into business is that they aren’t really my cup of tea.
There are very few young people who are trying to start up a business and there doesn’t seem to be enough of the right sort of people. Back in the 40s, 50s, 60s, they would’ve been working on market stalls, that to me is the tight kind of entrepreneur, ducking and diving, trying to make his money to get into the bigger picture.

But a lot of the new breed of young entrepreneurs they don’t have to seem to have this streak in them, they seem very middle to upper class, parent may have a lot of money and not much to do with it.

What more could the government do to help young entrepreneurs?

There’s far too much red tape, there’s nowhere for people to go. I went down Walthamstow High Road the other day and I went into a local frame store, which is opposite Waltham Forest Town Hall.

I said to him, “you’ve only been here six months, how’s it going? Are the council helping a lot?” He said, “What? I only hear from the council when they want their fees paid.”

I said, “is there no forums, no networking groups, no grants, helping you out?” He said he wouldn’t even know where to call and they probably don’t know he exists. It’s the same for everything in this whole street, which is a nice street and is beginning to buzz a bit.

Profiting From The Disabled

Stacey Strother Story

http://www.diversity-services.com/

Nobody wants to hire a guy who has to go to the doctor all the time--or so W. Devin Sartin thought. Honorably discharged from the Army because of his asthma, debilitating migraines, and inflammation of his chest, Sartin, a veteran of the last Gulf war and the Panama conflict, managed to land an accounting job with a firm that graciously accommodated his many medical appointments. But when he was laid off for economic reasons, Sartin worried that his next employer might not be so generous. His expectations were low when he walked into Diversity Services, an employment agency based in New York City.

As it turned out, the agency specialized in providing work for those marginalized by the labor market because of disabilities, age, or sexual preference. Only about 30 for-profit agencies in the U.S. focus on placing workers with disabilities. And Diversity Services practiced what it preached. Sartin, 38, was pleasantly surprised to walk out with a temporary position as a payroll assistant at the agency, rather than at one of the client firms for which it finds employees. He has earned two pay raises in less than a year. "There is no issue with Diversity about my disability," he says.

Sartin is among more than 2,000 workers who have found temporary or permanent jobs in the past year through Diversity Services. Some 40% of those workers had disclosed a disability, ranging from schizophrenia to blindness. Founded in 1996 as part of a small company called Rainbow Staffing, the agency was inspired by the death of the sister of co-founder Jeff Klare. She died earlier than he expected from a serious illness after an employer forced her onto disability and cut her off from the work she loved. Stacey Strother, a former policy analyst for the city government, bought a 51% stake in Diversity Services in 2000 and brought the company under one name.

By expanding from helping client firms fill office support and graphics jobs to making placements in other fields, Strother boosted the agency's annual sales from $2.6 million to $7.8 million by 2004. Like other employment agencies, the company receives a percentage of the salaries of the workers it places in jobs from client firms.

To make sure that her employees' medical issues don't disrupt the work of clients who hire them, Strother quickly provides substitutes for any workers who become sick and have to take time off, giving clients a number where they can reach her around the clock. She pays the workers their full salaries on the days that they must be out, allowing them to use vacation days they have accrued. She understands their situation firsthand. "Because I live with depression, I empathize with candidates with disabilities," she says. "My job is to find the balance between the candidates' being able to demonstrate their professional abilities while giving the clients exactly what they need."

Kelly Thurston, a contracting officer for the U.S. Attorney's Office for the Eastern District of New York, regularly hires temporary office workers from Diversity Services. "If one temp doesn't work out," she says, "we tell Stacey, and she sends a new one."

Relieved of the stress of hiding their disabilities, workers such as Sartin express strong loyalty to Diversity Services and its clients. When he took a few days off recently because of a migraine, he says, he was paid and didn't worry that he would lose the job to another temp. "I didn't feel any stress at all about it," he says.